Staged Reopening & Coronavirus Information

Page updated:  Saturday, May 1, 2021

CURRENT STAGE: Sit & Stay


Important Information

We are currently in the "Sit & Stay" stage. Customers can come into the library to pick up their holds, to sit and read or use their device in our socially distanced seating, use a study room, use one of our public computers for up to two (2) 1 hour sessions per day. Scanning, copying, printing, and faxing services are available. Beginning at 1 pm every day, customers can enjoy curbside delivery of their ready holds. Customers can also connect to our free Wi-Fi from outside many of our library locations.

 

Face Masks

Please wear a mask while visiting the library. Our staff will be wearing masks covering their nose and mouth.

 

STAY INFORMED 

Stay informed of any changes to service or hours of operation by watching our website and following us on social media.

 

SIT & STAY HOURS OF OPERATION 

  • Monday-Thursday: 9-8pm 
  • Friday:  9-6pm  
  • Saturday: 9-4pm 
  • Sunday: 1-5pm 

*The hours for Harrah, Jones, Luther, Nicoma Park, and Wright vary from the hours listed above. 

**Phone and digital support is available: M-Th: 9-9pm; Fr: 9-6pm; Sat: 9-5pm; Sun: 1-6pm

 

SIT & STAY CURBSIDE HOURS

  • Monday-Friday: 1-6pm
  • Saturday: 1-4pm
  • Sunday: 1-5pm

Curbside delivery for Harrah, Jones, Luther, Nicoma Park, and Wright will operate within their regular hours of operation. 

 

Metro Checkout App

 

Getting Started:
  1. Download the Metro Checkout app from the Google Play Store or Apple App Store.
  2. Enter your library card number and PIN code. Your last name is your PIN code.
  3. Add other library card numbers for members of your family by tapping the person icon Account at the bottom of your screen.
  4. After logging in, press Start and you’re all set! 
  5. You can use the app for self-checkout of books when you're in the library or to check in from the curbside to pick up your materials!

 

Picking Up Materials
You can pick up your holds at the curbside using the Metro Checkout app or by calling from the curbside during curbside hours.
  1. When you arrive at the library, open the Metro Checkout app and press the Pickup button at the bottom of the screen.
  2. The welcome screen will display. Tap Let’s Get Started.
  3. Verify your contact info.
  4. Enter which spot you’re parked in and a description of your vehicle. (You can also enter additional card numbers to pick up for in this box.) If you’ve registered for a bonus bag or take-home kit, you can enter that info on the next screen.
  5. Prepare to have a Metro Library staff member place materials in your back seat or trunk.
  6. When your materials are delivered, there’s no need to tap My Items Are Here as staff have already checked them out to your account and will close the transaction.

 

 

Drive Up & Call

When your holds are ready, arrive at your library, call us, press 3, and we will bring the materials to your car.

If you’ve registered for a bonus bag or take-home kit, please let us know and we can deliver to your car.

Holds will be placed in the your trunk, truck bed, or SUV cargo hold.

 

 

SIT & STAY IN-LIBRARY SERVICES 

Self-Service Copying, Faxing, Printing, and Scanning 

 

Browsing, Checkout, Holds, and Materials 

  • You can browse the shelves and retrieve your holds from the hold shelf.
  • Use a self-check machine, use the Metro Checkout app, or have staff help you check out. 
  • Interlibrary Loan (ILL) service is available to borrow materials from libraries outside of our system.
  • Our Suggest a Title service is available to recommend materials for purchase.

 

Public Computers Use 

  • Computer sessions are 1 hour each with a max of two (2) sessions/day. 
  • Computer sessions are reserved in-person only at every library. 
  • Computers are spaced to support social distancing.   
  • Children’s computers are not available.  

 

Study Rooms

Study rooms are free for a single use of up to 2 hours and can be booked up to 7 days in advance.

 

SIT & STAY SAFETY MEASURES 

  • Masks covering the nose and mouth are required for all Metro Library staff inside any Metro Library location and strongly recommended for customers.
  • Frequently touched areas should be cleaned throughout the day. These areas include (but are not limited to) public computers, self-check machines, desks and tables, and copy/scan/fax machines. 
  • Computers are spaced to support social distancing. 
  • If a library facility must close for disinfection, we will do so in accordance with CDC guidelines.

  

ONLINE PROGRAMMING 

  • Visit our Student Center to locate homework help resources, a list of upcoming programs, fun scavenger hunts, arts/crafts tutorials, and more.  
  • Looking for fun activities for your family? View our Create at Home video library and use materials easily found at home to create masterpieces. Our staff highlight an easy family craft and provide supplemental reading to continue the learning after the craft is complete. 
  • Our library mascot is lonely and misses seeing children in our libraries. We invite children of all ages to write Spoticus and become his pen pal. 
  • Don't know what to read next? Let our reading experts create a personalized reading list just for you. 
  • Watch our events calendar for updates about upcoming programming. 

  

ACCESS THE LIBRARY FROM HOME 

  

ADDITIONAL UPDATES 

  • Libraries will resume providing in-person access to newspapers although they might not be available until early May.
  • Study rooms may be reserved online at metrolibrary.org/studyrooms.
  • All materials are fine free. 
  • Access free Wi-Fi from our library parking lots at any time. 
  • In-person library programs are suspended until further notice, but many programs are available online. 
  • Library outreach has been suspended until further notice.    
  • Public meeting room usage is suspended until further notice.   
  • We are accepting donations only at our Service Center at 300 NW 50th. For hours and more information, please visit this page.